Saturday, June 6, 2015

The manager dilemma

One of the fundamental problems that arises from managers decisions is this paradox:

If I say I can solve a problem only if a manager gives me $1 million (for example) to build the solution and the manager refuses then who is right?

By default the problem can't be solved without that solution. So the manager is right. By default. Without making a solution one can't dispute this outcome.

But that doesn't mean the solution won't work. The solution might be workable. It might solve a problem no one or thing else can. It might change the world. It might revolutionize society.

But without support no one will know.

If no resources are spent there is no way to prove or disprove the proposition. Not all solutions will work. But they all can't fail either. There is inherent risk in all solutions but to hide behind no action is not management. It is abrogation of responsibility to hide from being wrong.

While no one funds the effort, the manager remains right and can remain right forever. There is no way to dispute the truth yet society can't move forward if all managers get to say no.  They get to keep their jobs their benefits and avoid hard decisions and tests to their status.

There must be a way to enforce progress despite the comfort of ignorance.

No comments:

Post a Comment